Norris Utilities
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NORRIS
UTILITIES
A Legacy of Commitment®
Operations Dashboard — Caroline Butler
5
Tasks Today
3
Shipments to Process
2
Invoice Reminders Due
0
Unread Inbox Items

Today's Tasks

Process FlexPro Armor shipping labels for pending orders
3 orders awaiting labels
High
Send invoice reminder to Sheffield Utilities
Invoice NU-2026-0389 — 15 days past due
High
Confirm Samson Rope shipment tracking with Donna Poll
CC Sarah Daniels on all Samson correspondence
Medium
Update AP tracker with this week's received invoices
Boss Products and Samson Rope invoices
Normal

Inbox Monitoring

acnorris@norrisutilities.com
Primary business inbox — monitored
0
Supplier Notifications
Boss Products, Samson Rope, Skylift
0
Shipping Carrier Alerts
FedEx, UPS, freight carriers
0
Customer Inquiries
Route to Aaron for response
0
All Clear
No unread items requiring attention. Last checked: today at 4:00 AM.

Shipping Notifications to Process

Customer Product Order Date Status Action Needed
EPB Chattanooga
Rick Sutherland
FlexPro Armor 2-Man (NU-BC-2851) Apr 1, 2026 Processing Generate shipping label, send tracking to customer
Sheffield Utilities
Michael Waldrep
Samson Rope — 12-Strand (assorted lengths) Mar 28, 2026 Shipped Forward tracking confirmation to customer

Invoice Reminders to Send

Sheffield Utilities
Invoice NU-2026-0389 — FlexPro Armor 2-Man Combo — Net 30
$1,280.00
15 days past due
Renasant Bank (Patrick Lavette)
Invoice NU-2026-0401 — Samson Rope order — Net 30
$2,145.00
7 days past due

Standing Reminders

Samson Rope Contacts
Always CC both Donna Poll and Sarah Daniels on all Samson correspondence.
Boss Products Contacts
Always CC both Troy Gongwer and Thayne Grove on all Boss Products correspondence.
Customer-Facing Emails
All customer-facing emails and communications must be reviewed by Aaron before sending.
Shipping Cost Formula
Customer shipping cost = ROUNDUP(ROUNDUP(RegCost, 0) × 1.10, 0). Always apply this formula.